Effective Date: 21st May 2024
Introduction
Social Forestree is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services.
Information We Collect
Personal Information:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Credit/debit card details and billing information.
- Account Information: Username, password, and order history.
- Communication Preferences: Preferences for receiving marketing communications.
Non-Personal Information:
- Usage Data: IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.
How We Use Your Information
To Provide and Improve Services:
- Process and fulfill orders, including shipping and returns.
- Personalize your shopping experience.
- Improve website functionality and user experience.
For Communication:
- Send order confirmations, shipping notifications, and customer service responses.
- Send promotional offers, newsletters, and marketing communications (with your consent).
For Security and Fraud Prevention:
- Protect against unauthorized transactions and manage risk exposure.
- Ensure the security of our website and services.
Legal Compliance:
- Comply with legal obligations and respond to lawful requests from public authorities.
Sharing Your Information
With Service Providers:
- Third-party service providers who perform functions on our behalf, such as payment processing, shipping, and marketing.
For Legal Reasons:
- To comply with legal obligations, protect our rights, and prevent fraud.
With Your Consent:
- With your consent, we may share your information with third parties for marketing purposes.
Your Choices
Access and Update:
- Access and update your personal information through your account settings.
Opt-Out:
- Opt-out of marketing communications by following the unsubscribe instructions in the emails.
Cookies:
- Manage cookie preferences through your browser settings.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: service@socialforestree.com
- Phone: +91-7719902995 (Mon-Fri, 10 AM – 8 PM IST)
By using our website and services, you consent to the terms of this Privacy Policy.