Privacy Policy

Effective Date: 21st May 2024

Social Forestree is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase products, or interact with our services.

Information We Collect

Personal Information

  • Name, email address, phone number, shipping and billing address
  • Payment details and billing information
  • Account credentials, usernames, and order history
  • Marketing and communication preferences

Non-Personal Information

  • IP address, browser type, operating system, and device information
  • Website usage patterns and browsing behavior
  • Information collected through cookies and tracking technologies

How We Use Your Information

To Provide & Improve Services

  • Process and fulfill orders
  • Manage shipping, returns, and customer requests
  • Improve website functionality and user experience
  • Personalize your shopping experience

Communication

  • Order confirmations and shipping updates
  • Customer support responses
  • Promotional offers and newsletters (with consent)

Security & Fraud Prevention

  • Prevent unauthorized transactions
  • Protect users and reduce risk exposure
  • Maintain website security

Legal Compliance

  • Meet regulatory requirements
  • Respond to lawful government requests

Sharing Your Information

  • Service Providers: Payment gateways, logistics partners, marketing tools, and operational partners.
  • Legal Requirements: Information may be shared where required by law or to protect rights and prevent fraud.
  • Your Consent: We may share information with third parties when consent is provided.

Your Choices & Rights

  • Access & Update: Update account information anytime.
  • Marketing Opt-Out: Use unsubscribe links or contact support.
  • Cookies: Control cookie settings through your browser.

Security

We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, misuse, or destruction.

Data Retention

We retain personal data only as long as required for operational, legal, accounting, dispute resolution, and security purposes.

Children’s Privacy

Our services are not intended for individuals below 13 years of age. We do not knowingly collect personal information from children under 13 years old.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with revised effective dates where applicable.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: service@socialforestree.com

Phone: +91 77199 02995

Support Hours: Monday – Friday | 10:00 AM – 8:00 PM IST

By using our website and services, you agree to the terms outlined in this Privacy Policy.